Questions and Answers
Do you have any questions? We provide answers. Simply fill out the adjoining form.
Hi there! I am a USA citizen and was in Australia in Feb 2016. While there I bought one of your backpacks (model G761126 I think). I love it! However, the back zipper pocket appears to have been glued on rather than stitched. The pocket is ripping out. I have attempted to fix it with superglue a few times but the problem keeps recurring. I want to take advantage of your warranty but in the States there is no retailer I know of that can do the repair/replacement process. Do you have any suggestions for how I can take advantage of your guarantee and get this either repaired or replaced?
we have no business in USA, so perhaps a tailor in your area can help you with fixing the zipper.
Dear All, I use your big bags for more than 10 years. Now the name shield would be broken.
How can I get/buy new one. Best regards, Endre
please contact your dealer. He can order a new name shield as a spare part.
Hello. I have bought a Tatonka Superlight backpack, I want to know how to unfold and fold the backpack. Is there any tutorial video or instructions?
we have no tutorial to fold and unfold the Superlight.... Just try !
Hi, my Tatonka Pyrox Plus which I bought 5 years ago has deteriorated even though i only use it twice annually. The elastic bands that holds the clips to lock the backpack has recently broken. All the elastic band material is coming off bits by bits. Just wondered if there’s guarantee service that can repair or replace this rather disappointing purchase. Thanks.
where are you based? Please have a look at the following link for a dealer in your area.
Contact them for further information. He can help you or send the backpack to our company.
Ich habe seit jahren eine Tatonka Edelstahl Isolierflsche (Thermoskanne) 1 l im Einsatz. Nun ist der Schraubverschluss entgültig defekt (Materialermüdung) und ich suche des entsprechende Ersatzteil. Ich hoffe, Sie können mir behilflich sein...
wir haben nur noch Ersatzteile für die aktuellen Hot & Cold Stuff. Für Flaschen, welche schon älter sind passen die Schraubverschlüsse nicht.
Questions, requests or suggestions?
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