Questions and Answers

Do you have any questions? We provide answers. Simply fill out the adjoining form.

 

18.01.2019 von Monty

I use the TTRaid Pack Mk3 for `Rucking`carrying 17 kgs 6-8 km on my daily training and have just returned from doing the Cradle Mountian Track in Tasmania were it did everything I asked of it. I am going back this year to do the South Coast Track were I require a larger Rucksack, I have already purchased the TT Field Pack Mk 2 plus extra pouches but I have now noticed that there are no Fixation for hiking poles:( In your accessories page you do not have them. Can you tell me how I can get hold off a pair.
Regards
Monty

Tatonka antwortet

Hi Monty,
please contact our distributor in Australia for all questions:

OSA Brands
-Repräsentant-
Unit 14/21 Yazaki Way
3201 Victoria
Tel: +61 (0) 3 9775 1916
Fax : +61 (0) 3 97751917
info@osabrands.com

Best regards,
your Tatonka-Team

18.01.2019 von Jochen Kraft

Bei meinem BISON 75 haben sich die Zipper vom Deckelfach und dem aufgesetztenFrontfach gelöst.

Tatonka antwortet

Hallo Herr Kraft,
bitte wenden Sie sich an Ihren Fachhändler. Dieser kann den Bison 75 an uns zur Überprüfung einsenden. Unsere Serviceabteilung wird sich den Schaden sehr gerne an sehen und dann über die weitere Vorgehensweise entscheiden.

Viele Grüße,
Ihr Tatonka-Team

18.01.2019 von Monty

I am after a pair of Fixation for Hiking poles for my TT Fieldpack Mk2 and can not find them in your cataloge, and will require some ready for my trek on the South Coast Track in Tasmania later this year.

Tatonka antwortet

Hi Monty,
please contact our distributor in Australia for all questions:

OSA Brands
-Repräsentant-
Unit 14/21 Yazaki Way
3201 Victoria
Tel: +61 (0) 3 9775 1916
Fax : +61 (0) 3 97751917
info@osabrands.com

Best regards,
your Tatonka-Team

18.01.2019 von Vladimir

Hello!
I live in Russia and I have recently bought “Tatonka bison 120+10” in Russian store https://www.ozon.ru/context/detail/id/147401384/ . Now i’m on your oficial site and I do not see any mention about Bison 120 and I’ve noticed that all stores that sell Bison 120 are Russian. So I’m afraid that I could bought fake. Do you produce such backpack? How can I check that It’s really Tatonka?

Tatonka antwortet

Hey Vladimir,
the Bison 120 + 10 is a special backpack for the Russian market. You can be sure that this is s a real product. If you have further questions please contact our Russian distributor:


Start 1
Saikina st., 1/2
115193 Moscow, Russia
Tel.: +7 495 679-8185 / Fax: +7 495 679-8187
info@start1.ru

Best regards,
your Tatonka-Team

17.01.2019 von Ortwin

Guten Tag,
leider finde ich weder im Fachhandel noch im Baumarkt einen neuen Dichtungsring für meine Thermoskanne. Sie ist schon ein bisschen älter, aber wir haben uns sehr aneinander gewöhnt: Hot & Cold Stuff, 1 Litter, im Schraubverschluss steht 45 mm.
Können Sie mir helfen?
Viele Grüße
Ortwin

Tatonka antwortet

Hallo Ortwin,
wir haben nur noch für die aktuellen Thermoskannen Ersatzteile. Für die älteren Modelle stehen keine Ersatzteile mehr zur Verfügung.

Viele Grüße,
Dein Tatonka-Team

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